Shipping policy
Where we ship
We currently ship to addresses in the United States only. If an order is placed with an address outside the United States, we will cancel it and refund it in full. Some items cannot be delivered to P.O. boxes, APO/FPO addresses, Alaska, Hawaii or U.S. territories; if that applies to your order, we will contact you and offer a full refund.
Processing and delivery times
Orders are processed within 1–3 business days. Once shipped, most orders arrive within 2–7 business days. Orders ship from our fulfillment partners' U.S. warehouses, so the box may carry the fulfillment partner's branding, and an order with several items may arrive in separate packages. Weekends and U.S. holidays are not business days, and the busy season (November–December) can add a few days.
Tracking
We email your tracking number as soon as your order ships.
Delayed, lost or missing packages
If your tracking shows no movement for 7 business days, or your package is marked delivered but you cannot find it, email us with your order number. We will work with the carrier and, where appropriate, send a replacement or refund your order.
Cancelling an order
You can cancel free of charge at any time before your order ships. Email us at jmlglobalventuresllc@gmail.com as soon as possible with your order number. If your order has already shipped, you can return it under our Refund Policy.
Contact
Email: jmlglobalventuresllc@gmail.com
Phone: (937) 793-7857