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How often should l clean the cat drinking fountain and pump?
We recommend cleaning the cordless cat water fountain and pump once a week. The stainless steel parts of the cordless cat water fountain, such as the water tray and tank, can be placed in the dishwasher for cleaning.
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How often should l replace the filter?
For your pet's health, please replace the filter and sponge every 2-3 weeks.
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How long does it take to fully charge the battery - operated cat water fountain?
It usually takes about 4-6 hours to fully charge a 4000mAh rechargeable battery. Please charge regularly to ensure that your pet water dispenser can provide fresh water in sensing mode. Once fully charged, it can be used for 45-60 days.
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Why can't water flow continuously?
Water can only flow continuously from the fountain nozzle if the power is plugged in.
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Where can l get the replacement filters and sponges?
We sell replacement filters online; you can find them by searching for B0FRF6T625. To avoid the filter being incompatible with the water dispenser and ensure your pet's safety, please purchase the official CEESC filters. We stand behind our products.
