-
1. How to inflate the pad using the air valve?
Open the air valve, plug in the pad, and wait a few minutes for it to inflate to about 1 inch thick. You can press down on the center to release any excess air. Do not use tools to inflate the pad.
-
2. Why is the heated pet mat not as warm as expected?
It will automatically warm to pet's body temperature only when in use by your pet and remain slightly above ambient air temperature when not in use.
-
3. Why is the animal heating pad not as hot as a human heating pad?
The heated pet mat provides a subtle heat, matching the natural body temperature of dogs and cats. A regular human heating pad would be too warm and could damage a pet's skin and make them afraid of the heat source.
-
4. How to test if the pad works?
To test the heated pet bed, place a large pillow on top of it. After about 30 minutes, feel under the pillow. It will feel warm, not hot.
-
5. How to choose the right pad for my pet?
Consider your pet's size and habits. Smaller pets need a compact pad, while larger ones need more space. If they stretch out, go for a bigger pad; if they curl up, a smaller one works. Ensure it's safe and comfortable.
