If you have any issues after receiving the item, please let us know, and we will provide you with satisfactory after-sales service.

• Is the rolling ball easy to get stuck?

  As long as the food isn’t too thick, the ball won’t get stuck. Thick liquid foods like Greek yogurt, pumpkin puree and fruit puree need to be diluted first for smooth rolling. Pure liquids such as milk, bone broth and juice can be poured directly in.

• Is this bowl easy to clean?

  Yes, it's easy to clean by rinsing directly or placing in the dishwasher. The rolling ball can be taken out and cleaned separately.

• Can it be used for puppies and cats?

  Yes, it is suitable for all dogs and cats.

• Does it help with digestion? Can it prevent water splashing?

  Yes, it effectively helps prevent bloating, choking, and digestive problems. Yes, it prevents liquid splashing and spilling to keep the floor clean.

• Does the rolling ball separate easily?

  The rolling ball is easy for humans to remove with slender fingers. However, the bowl is spacious enough that dogs cannot easily get the ball out with their mouths during use.